Solutions that leaps beyond the ordinary.

Professional Experience as a Principal Product Designer

About Me


As a lead product designer, I offer a unique blend of creative leadership and technical expertise. I have successfully managed high-performing UX and design teams through complex projects at top companies.

My specialty is translating vision into world-class execution. I am as comfortable facilitating research sessions and extracting actionable insights, as I am wireframing innovative solutions and shepherding concepts to polished interactive prototypes.

Throughout my career, I have honed strategic and systems-thinking abilities while sharpening my eye for design detail. I balance user advocacy with business needs to shape experiences that engage audiences and deliver results.

With every new challenge, I leverage my passion for learning to expand my toolkit. I pride myself on bridging the gap between visual design, UX, and development. My diverse expertise allows me to oversee projects holistically, from user research and information architecture to creative direction and usability refinement.

As a design leader, I stay ahead of the latest trends while drawing from proven principles. My goal is to create future-ready experiences that set new precedents. With strategic vision and meticulous execution, I have enabled companies to consistently redefine the digital landscape.

Some of My Clients


  • Teladoc Health
  • Walgreens
  • Sysmex
  • Blue Cross Blue Sheild
  • Allstate
  • Motorola Solutions
  • Crowe Horwath
  • Potbelly
  • Sears
  • Kenmore
  • Craftsman
  • OfficeMax
  • Navistar
  • Tree House Foods
  • U.S. Army Corps of Engineers
  • Deluxe
  • KeHE
  • Direct Buy
  • Encyclopedia
  • Highbeam Research
  • Teladoc Health
  • Walgreens
  • Sysmex
  • Blue Cross Blue Sheild
  • Allstate
  • Motorola Solutions
  • Crowe Horwath
  • Potbelly
  • Sears
  • Kenmore
  • Craftsman
  • OfficeMax
  • Navistar
  • Tree House Foods
  • U.S. Army Corps of Engineers
  • Deluxe
  • KeHE
  • Direct Buy
  • Encyclopedia
  • Highbeam Research

Professional Experience and Skills


Dedicated to directing projects and UX teams, usability, site functionality, architecture, designs and development.

Project Team Lead

Creative Direction

Design System

Wireframing

Rapid Prototypes

Usability Testing

User Centered Design

Mobile Design

Branding and Identity Design

Business Requirements

Information Architecture

Development Team Management

Front-end Development

Browser & Platform Compatibility

Content Strategy

User Centered Design Process


Great products start with understanding users' needs, motivations, behaviors and pain points. I follow a rigorous design process to create intuitive products that connect with users and move key business metrics. My main steps include:

Understand & Plan

The foundation of impactful designs is deep empathy for the customer. I conduct stakeholder interviews, user research, persona profiling, and journey mapping to uncover core needs and pain points. These insights inform project planning and requirements gathering.

Define

Leveraging what I learned in discovery, I frame the right problem to solve and craft a design vision aligned with business goals. This phase involves ideation techniques to pinpoint the value proposition and content mapping to determine required features.

Design

With clear goals and guardrails, my team employs iterative sketching and prototyping to shape seamless, engaging product experiences. From low-fidelity wireframes to high-fidelity interactive mocks, we bring ideas to life.

Validate

I verify concepts and flows early and often through usability testing. Feedback from real users in each round influences rapid design tweaks and improvements until we have confidence in the solution.

Implement

Working closely with engineers, I provide interaction specifications, asset production, and style guides to support development. Agile collaboration enables building, testing and refining as we go to launch with maximum impact.

Launch & Evaluate

I closely monitor analytics after release to understand usage patterns and identify areas for optimization. Post-launch research reveals new insights to inform the next iteration. My designs get better over time as I continually listen to users.

Awards




Best Intranet Design of 2010

Annual Intranet Design Award : for Huron Consulting Group

Chosen by expert review based on design and usability, from a field of hundreds of nominations.

Nielsen Norman Group - Jakob Nielsen

Take a look at some of my Work Examples